About Us
New Digital Solutions LLC is a digital operations company focused on building, supporting, and scaling technology-driven products. We combine product development, data, technology, and operational expertise to create reliable systems that support sustainable business growth. Our teams work across the full digital product lifecycle — from planning and implementation to optimization and ongoing development. By connecting technical capabilities with clear business objectives, we help turn complex requirements into structured, scalable digital solutions.
Role Overview
We are looking for a Product Operations Specialist to improve the processes behind product development and help product, technical, analytics, and business teams work more effectively together. You will support day-to-day product operations, structure workflows, coordinate cross-functional initiatives, monitor key product processes, and help teams turn data and feedback into clear operational actions. This role is ideal for someone who combines analytical thinking with strong organizational skills and enjoys bringing structure to complex processes.
Key Responsibilities
Coordinate operational workflows across Product, Engineering, Analytics, and Business teams.Support product planning, prioritization, launches, and post-launch activities.Maintain product documentation, requirements, process maps, and internal knowledge bases.Track product initiatives, deadlines, dependencies, and operational risks.Build and maintain reporting processes for product and operational KPIs.Analyze workflows to identify bottlenecks, inefficiencies, and opportunities for improvement.Support the implementation and optimization of internal tools and automated workflows.Coordinate communication between stakeholders and ensure teams have the information required to move projects forward.Collect and structure feedback from internal teams, customers, and product data.Help standardize recurring product processes as the company and its digital products scale.Required Skills & Qualifications
2+ years of experience in Product Operations, Business Operations, Project Coordination, Product Management, or a related role.Strong understanding of digital product development and cross-functional workflows.Experience working with product, engineering, analytics, or growth teams.Strong organizational and process-management skills.Ability to work with KPIs, reports, dashboards, and operational data.Experience with project and documentation tools such as Jira, Confluence, Notion, ClickUp, or similar platforms.Ability to identify process gaps and translate them into practical improvements.Strong written and verbal communication skills.Ability to manage several priorities while maintaining attention to detail.English proficiency at B2 level or higher.Preferred Skills
Experience working in SaaS, digital platforms, or technology-driven businesses.Familiarity with product analytics tools and data visualization platforms.Basic understanding of APIs, integrations, and software development workflows.Experience with workflow automation and process optimization.Familiarity with Agile or Scrum environments.Experience supporting product launches or cross-functional digital projects.What We Offer
Flexible hybrid or remote working format.Competitive compensation based on experience and expertise.Direct involvement in digital product development and operational improvement.Collaboration with Product, Engineering, Analytics, Growth, and Operations specialists.Opportunity to influence internal processes and introduce new ways of working.Access to modern product, analytics, and collaboration tools.Professional development and opportunities to expand into broader product or operations responsibilities.A structured working environment with transparent communication and clear ownership.Paid vacation and sick leave.The opportunity to work on scalable digital products where operational improvements have a measurable impact.